Shipping policy

Shipping Policy

Thank you for shopping with The Ascend Store. We're committed to getting your order to you as quickly and reliably as possible.

Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• United States: 5–10 business days

Shipping Rates Shipping costs are calculated at checkout based on your location and order weight.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.

Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll work to resolve it promptl